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September 5, 2018
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September 6, 2018

BKCOB | KGI employs first group of agents after intensive training

After a number of companies saw a gap in the number of unemployed youth in the Buffalo City, KGI Holdings started an eight-week-long induction programme at a contact centre at the East London IDZ.

Out of the forty (40) candidates, only twenty-eight (28) were employed. All the applicants attended an eight-week programme where they were taught basic skills and ethics that needed to be applied in their workplace environment.

KGI CEO, Antoinette Eckersley, said that the company is looking at employing more than 3000 people in their contact centre in the near future.

“We need cohesion with the municipality and government in order to make this happen. All of this is a collaborative effort”, said Antoinette.

She added that the candidates could look at this opportunity as a small one, it could be centre agents today but they could find themselves in completely different divisions in years to come.

The 28 successful candidates had been selected through a partnership with Harambe Youth Employment Accelerator.

Written by: Asavela Fekema
Communications Intern
Border-Kei Chamber of Business