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Central Traveller Registry for accommodation establishments

In a continued effort to ensure the health and safety of all South African citizens and tourists travelling within our country and to contain the spread of the virus, South African Tourism in conjunction with  the Tourism Business Council of South Africa (TBCSA) and the Federated Hospitality Association of South Africa (FEDHASA) are coordinating efforts to create a central portal to house a record of personal details of all our travelers, both foreign and domestic.

As per the Immigration Act of 2002, all hotels, motels and accommodation establishments must keep a register containing details of all persons who are provided with lodging or sleeping accommodation. In light of the Act, we believe it is important that we have a central database.

We know that you are already collating this information, but request your full cooperation to load the details of your guests in the last 14 days into this dedicated central repository. In the interest of immediacy, we have set-up an interim data collection process as a first step while we finalise a more streamlined Portal. 

Please see below for instructions on how to submit:

Process to follow if you are an establishment that does not have a visitor management system:

  1. Please download this excel file, once completed please save as a CSV (comma separated value) file
  2. Fill the form in with your guest registry information from 8 March 2020 to date
  3. Please email this completed form to accommodation@southafrica.net.
  4. Please update this form on a daily basis to ensure the most recent data is available

Process to follow if you are an establishment that does have a visitor management system:

  1. In your visitor management system export the matching data fields found in the visitor registry form
  2. You can download the excel form here and save it as a CSV (comma separated value) file
  3. Please email this completed form to accommodation@southafrica.net
  4. Please update this form on a daily basis