The Compensation Fund has begun it’s modernization journey through the implementation of the eCOID project, the focus being to modernize and consolidate their systems to make Compensation Easy for staff and stakeholders.

The CF-Filing platform is also subjected to this modernization. 

In-line with this modernization, the CF-Filing system will be offline as of 28 August 2019, to allow for the first phase of the technical migration. The mailbox will no longer be in use. 

For business continuity, a decision was taken to resuscitate the old ROE Online system to replace CF Filing until further notice. Internal staff will still have access to SAP to process in the back-end during this period. 

The online payment platform will no longer be available, however an employer may utilize the banking details on the Notice of Assessment/Invoice to make a direct payment at the bank or EFT, using the contract account (99*) number as a reference. 

Assessments referred for Audits: Request for Instalment Plan: Allocation of payments: 

Our clients should be directed to access the ROE online system. Alternatively, go to, click on the Services tab, then choose the relevant service required. 

For any queries, contact: CF Customer Care number: 0860 105 350 Employer Registration: